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Tourism & Hospitality

5. Basics of Hospitality Law

Authors: Staff Legal Eagle
Firm / Chambers:
Last updated: 27 Aug 2015
    5. Basics of Hospitality Law
  • Hospitality law applies to places that host guests such as cafes, restaurants, hotels and casinos.
  • All states and territories in Australia have legislation that regulates how food handlers must handle and prepare food.
    • Hospitality operators who serve food in their establishment are required by law to notify the local and state government of their existence using the appropriate documentation.
    • These regulations impose a number of responsibilities on hospitality operators including:
      • strict levels of hygiene;
      • food and beverages being fit for human consumption;
      • food must fit the description prior to service; and
      • safe transportation and storage of food.
    • Operators are also required to:
      • nominate a food safety supervisor;
      • implement a food safety program; and
      • allow their premises to be inspected by an authorised and qualified inspector.
    • Local councils are generally the responsible party for enforcing food and hygiene regulations in most states and territories.
    • Many states and territories have a food authority that helps to ensure food is safe and correctly labelled.
    • Failure to comply with the food and hygiene regulations can have detrimental effects for a hospitality operator including:
      • improvement notices;
      • demands from the local council;
      • penalty notices;
      • fines; or
      • public listing on a state operated website which names and shames poor operators.
    • One of the consequences of poor food hygiene practices is food poisoning.
    • Food poisoning is a notifiable disease requiring all doctors to report cases of food poisoning to their state health department.
  • All states and territories in Australia have legislation that regulates the licensing of hospitality outlets to service alcohol.
    • Hospitality establishments that serve alcohol are required to obtain a licence from their relevant state or territory authority.
    • Hospitality operators also have a duty to implement harm minimisation within their establishment to reduce the impact of alcohol in the community.
    • Venues are required to ensure that they also comply with the alcohol beverage advertising code and liquor promotion guidelines.
  • Every state and territory requires that smoking be banned within enclosed spaces.
    • Many local councils have also introduced smoking bans that cover additional areas not regulated by state and territory legislation.
  • The operation of gaming machines in hospitality venues is governed by regulations.
    • Only registered clubs and full hotels are allowed to have gaming machines.
    • The regulations aim to promote responsible conduct of gambling.
    • All employees who work in an establishment with gaming machines must be trained in the responsible service of gaming and be aged over eighteen years old.

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