If you are a business that operates in the tourism or hospitality industry a lawyer can help you by:

• assisting you in establishing a start-up business including:
  • advice as to the structure of your business;
  • intellectual property matters; and
  • funding matters;
• assisting you in obtaining any necessary permits or licences to conduct your business;
• appealing any decision to refuse the grant of a licence or permit to your business;
• representing you in any tribunal or court when appealing any refusal to grant a licence or permit;
• drafting or reviewing contracts between you and your customers;
• drafting or reviewing contracts and other legal documents such as leases between your business and other companies;
• defending you in any consumer law matter brought against your business; and
• advising you on potential liabilities and any insurance that may cover these.

If you are a consumer of tourism and hospitality services a lawyer can help you by:

• advising you as to whether you have a claim against a tourism or hospitality service provider;
• acting for you in any claim against a tourism or hospitality provider;
• representing you in any tribunal or court matter relating to a tourism and hospitality matter;
• working and grouping together with other customers who wish to make similar complaints;
• advising you of your rights under any contract you have entered into; and
• assisting you in a tourism dispute where the provider is an overseas company.