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Licensing, Liquor & Gaming

8. Complaining or Objecting

Authors: Staff Legal Eagle
Firm / Chambers:
Last updated: 06 Aug 2015
    8. Complaining or Objecting
  • If you make a complaint against a licence holder or object to someone applying for a licence then you will usually need to go to a hearing to have the issue resolved.
  • The commissioners will direct the order of the proceedings in your case.
    • You can ask questions at any time to clarify the process.
  • You will need to tell the commission panel about your complaint or objection.
    • You will be given a chance to:
      • tell your story;
      • explain what your objection is;
      • explain the reason for your complaint;
      • ask questions of the licence holder or applicant; and
      • also ask questions of any other witnesses.
    • You can write a statement to support your case.
    • You can call any relevant witnesses and present any other relevant documentation that supports your case.
      • You will need to give all parties in the hearing a copy of the documents
      • You will also need to give the other party notice about the witnesses who will be called.
    • You may be able to give your evidence sitting down.
  • You may be asked questions by any of the commissioners sitting on the panel.
  • Generally the applicant or licence holder will not directly question you.
  • At the end of the evidence both parties will be given a chance to make submissions to summarise the key points in their case.
  • The commission will consider all the evidence and make a decision.

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