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When could I be held responsible for an unauthorised transaction?

  • You could be held responsible for the unauthorised transaction if you have contributed to the loss.
  • This includes doing such things as recording your PIN in your wallet or on an electronic device that can be accessed easily or telling someone your pin.
  • If you delay notifying your financial institution about the losses this may also be considered contribution on your behalf.
  • It will depend on the circumstances of your particular case.

 

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