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What can I do if I find out that someone has been using my credit card without my permission?

  • If your credit card has been used without your permission most financial institutions will consider this an unauthorised transaction.
  • You should contact the financial institution immediately upon discovering that there have been unauthorised transactions on your account and request them to put a stop on all transactions.
  • You should then write to your financial institution stating which transactions have been made without your permission. You can usually request a refund of the unauthorised amount.

 

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