When would I need to use an external rehabilitation provider to manage my injured employees?

• In particularly complex workplace injury claims external rehabilitation providers may be called in.
• External rehabilitation providers are professionally accredited specialists that are experts in:
  • task modification;
  • providing ergonomics; and
  • carrying out health assessments.
• They are usually called in when the type of workplace may cause an employee’s injuries to become aggravated such as an office employee with manual handling injuries. The services of a rehabilitation provider might be needed to have the employee’s workstation appropriately modified.