I am in the process of submitting a claim with my insurance company. I can see that the claim form states ‘attach all relevant documents as evidence of claim.’ What kinds of documents act as evidence for insurance claims?
Lawyer Answers (1): Answers from lawyers are general preliminary responses. They are not formal legal advice and cannot taken account of all your circumstances. They do not create a lawyer–client relationship.
Answer by Neha Sharma, Hillsdale 2036 NSW
- This depends what you are claiming compensation for.
- If it is a contents claim then proof of purchase evidence may include:
- sales receipts; or
- bank statements.
- The proof generally needs to include:
- the item description or code;
- the purchase price;
- the date of purchase; and
- the place of purchase.
- If the item is damaged but available for inspection your insurance company may also require a close-up photograph to be attached to the claim.
- Occasionally you may also need to produce:
- the original operating manual;
- a certificate of authenticity; or
- the original box showing the brand and model of the item.