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What should I do if I have already paid the debt?

  • If you have received a demand for payment for a debt that you have already paid then you should immediately contact the creditor.
  • You should write to them and state that:
    • you have paid the debt;
    • the exact date that you paid the debt; and
    • include any supporting documents that proves this such as:
      • bank statements;
      • a receipt; or
      • an invoice. 

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